Frequently Asked Questions
What is DecorLina and what do you sell?
DecorLina is a handmade nursery decor brand from Bulgaria, founded in 2018 by Ivelina Yordanova. We specialize in plush animal-shaped rugs, throw pillows, faux taxidermy wall mounts, and storage baskets made from Shaggy Minky fabric — a soft, hypoallergenic, non-shedding material. We offer 128 unique designs across 5 themes: Bear, Highland Cow, Woodland, Safari, and Farm. Over 18,500 families worldwide trust DecorLina.
How is DecorLina different from other nursery decor shops?
DecorLina stands out in three ways: first, we use exclusive Shaggy Minky fabric with a unique 3-layer structure no other Etsy shop offers. Second, every piece includes free hand-embroidered personalization. Third, we are a family-run social enterprise with 8 years on Etsy, 18,500+ sales, and a 4.8-star rating. Our products are handmade by women from vulnerable communities in Bulgaria — every purchase supports meaningful work.
Will I pay customs fees if I order from the US?
No. All customs fees and import duties are already included in the product price for US customers. Your package will be delivered straight to your door with no additional charges. This applies to all DecorLina products shipped to the United States. Free shipping is included on every order.
What is the return policy?
Returns accepted. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Within 14 days.
What are the conditions for FREE shipping?
FREE shipping for all products.
Do the rugs have anti-slip protection?
The mats are anti-slip on smooth surfaces. They do not slip.Our rugs and plush items are easy to care for. You can wash them in the washing machine on a short, delicate cycle at low temperature. Please use gentle detergent and avoid bleach.
What material are the rugs made of?
The materials of our rugs is Shaggy fleece.Plush and ultra-soft surface: The main feature is its extreme softness. To the touch, it feels plush, gentle and velvety.Long and voluminous pile: the fabric has a long pile (usually 1.5 to 3 inches).
What is Shaggy Minky fabric and is it safe for babies?
Shaggy Minky is a premium plush fabric with a long, fluffy texture that feels incredibly soft. Our products use a 3-layer structure: ultra-soft Shaggy Minky surface (non-shedding, hypoallergenic), soft polyester wadding for cushioned support, and a non-slip base. All materials are baby-safe with no small parts, no sharp edges, and no toxic dyes. Machine washable at 30°C for easy cleaning.
How long will it take to receive my order?
We usually process orders within 1-2 business days. Once shipped, standard delivery typically takes between 7 to 10 business days, depending on your location. You will receive a tracking number as soon as your order is dispatched.
Custom and personalized orders
Yes, every DecorLina product includes free name personalization. We hand-embroider your child's name (up to 10 characters) on a soft white textile patch. Simply leave the name in the "Note to seller" box at checkout. We also accept fully custom orders — message us with your idea and we'll discuss size, color, animal, and design details together. Every piece is handmade to order from Shaggy Minky fabric.
Gift wrapping and packaging
All items are packed very securely to ensure safe delivery. Some packages are vacuum sealed, which may not look very “gift-like” on arrival. This is because we carefully follow courier size requirements to keep shipping costs reasonable. Thank you for understanding!
Sizing details
Each listing includes detailed size photos showing the rug next to a standard crib for scale. Our DecorLina animal rugs are designed to fit nursery spaces and play areas. If you need a custom size, please message us — we can adjust dimensions for most designs since every piece is handmade to order from Shaggy Minky fabric. Size options vary by product type (rugs, pillows, wall mounts, storage baskets).
Care instructions
All DecorLina animal rugs are machine washable. Wash on a short, delicate cycle at 30°C (86°F) with gentle detergent. Do not use bleach. The non-slip base and Shaggy Minky surface maintain their quality through repeated washes. For wall mounts, we recommend spot cleaning to maintain their shape. Pillows and baskets can be spot cleaned with a damp cloth.